Introduction
 
These qualifications aim to:

• provide learners with an understanding of the basic principles of the travel and tourism industry and allows them to explore the various avenues of work within this industry.
• allow learners to gain transferrable skills that can be applied to the workplace or further study. The objectives of these qualifications are to help learners to:
• gain an understanding of the travel and tourism industry and to prepare learners to progress onto further study
• understand and develop the skills necessary to work within the travel and tourism industry.

While completing these qualifications, learners may develop the knowledge, understanding and essential skills employers look for in employees. These range from familiar ‘key skills’ such as team working, independent learning and problem solving, to more trickyto-measure skills such as:

• an appreciation for appropriate behaviour and dress
• appropriate interpersonal skills
• personal manners and deportment
• understanding work practices and how different roles and departments function within an organisation.

 
Modules
 
To be awarded the NCFE Level 1 Certificate in Travel and Tourism, learners are required to successfully complete 2 mandatory units and 4 optional units.

• Unit 01 Customer service in travel and tourism (3 credits)
• Unit 02 Communication skills in travel and tourism (3 credits)
• Unit 04 Hospitality in travel and tourism (3 credits)
• Unit 08 Promotional material for travel and tourism (3 credits)
• Unit 10 Working in travel and tourism (3 credits)
• Unit 11 Problem solving in travel and tourism (3 credits)
• Unit 12 Working as a team in travel and tourism (3 credits)
• Unit 13 Careers in travel and tourism (3 credits)

 
Duration:
 
Four months
 
Entry Requirements:
 
*A minimum age of 18
*A good level of written English
 
Assessment:
 
To achieve the NCFE Level 1 Award or Certificate in Travel and Tourism, learners must successfully demonstrate their achievement of all learning outcomes and assessment criteria of the units as detailed in this qualification specification.
 

*Course commencement – Subject to number of student applications