Hospitality Studies Department


The Higher National Diploma in Hospitality Management (HND) is a vocational course. This means that not only do you learn the theoretical aspects but it also provides you with ability to relate this to the real world of work. Evaluating the application of these theories and concepts puts you at an advantage of being a strategic thinker and proactive manager in turbulent economic times.

You won’t have to write any exams during your HND; instead you will focus on gaining practical, applicable skills through real-world case studies and group and individual assignments. You will develop the leadership, operational and administration skills you need for a truly successful career in hospitality.
This course is accredited by Edexcel.

Course content

This course covers general hospitality management units.

Course structure

You will study 16 modules over a period of 2 years (full time) or 3 years (part time), before undertaking a research project, which will draw together everything you have learnt.

Course Modules

Year 1

  • The Contemporary Hospitality Industry
  • The Developing Manager
  • Customer Service
  • Rooms Division Operations
  • Food & Beverage Operations
  • Hospitality Operations Management
  • Management Accounting for Hospitality
  • Industry Experience

Year 2

  • Food and Society
  • Conference and Banqueting Management
  • Marketing
  • Facilities Operations
  • Procurement
  • Financial Management
  • Information management and Technology
  • Research Project


Assessment of BTEC Higher Nationals is by assignment, typically one or two assignments per unit. These assignments will vary and include a mix of formal reports, presentations and practical tasks, but there will be no formal exams.

All units will be individually graded as ‘pass’, ‘merit’ or ‘distinction’ To achieve a full qualification you must pass all 8 units to achieve the higher certificate and all 16 units to achieve the higher diploma.

 Entry Requirements

This qualification is available to anyone aged 18 and above and is capable of reaching the required standards. Students need to demonstrate their ability through qualifications and/or experience which may be one of the following:

  • A BTEC Level 3 qualification/ Intermediate (Higher Secondary Certificate) or
  • A GCE Advanced Level profile which demonstrates strong performance in a relevant subject or an adequate performance in more than one GCE subject.  This profile is likelyto be supported by GCSE grades at A* to C or
  • Higher Education Certificate awarded by an approved further education institution or
  • Related work experience and
  • English Language Requirement: B1 or above (Equivalent to IELTS 5.0 or above)
  • Mature learners may demonstrate extensive work experience (paid and/or unpaid) and/or achievement of a range of professional qualifications in their work sector.

 Method of Study
Its includes, for example, lectures, seminars, tutorials, presentations, group discussions, and case study analyses

Duration of the course

Two Years

Start dates:

January, May & September


You may be eligible for financial support through Student Finance England (SFE). Please visit 
page or call on 0300 100 0607 for information on your eligibility.