Introduction
 
This qualification aims to:
 
♦ provide skills and knowledge required to work effectively as a Resort Representative
♦ provide Resort Representatives with the tools to deliver the highest level of standards and service
♦ enhance the status of Resort Representatives within the travel and tourism industry
♦ promote good practice in resort representation by setting a common standard which is nationally recognised
♦ provide a basis for further study and motivation towards career development.
 
Modules
 
To be awarded the NCFE Level 2 Award for Resort Representatives learners are required to successfully complete 4 mandatory units and one optional unit.
♦ Unit 01 Investigate employment opportunities for Resort Representatives
♦ Unit 02 Understand the role of a Representative in a resort
♦ Unit 03 Prepare for the start of the holiday season
♦ Unit 04 Manage airport and transport duties Optional units:
♦ Unit 05 Investigate the role of the Children’s Representative in a holiday resort
 
Duration:
 
Four months
 
Entry Requirements:
 
*A minimum age of 18
*A good level of written English
 
Assessment:
 
Internally assessed and externally moderated portfolio. Candidates must successfully complete all three mandatory units to be awarded the NCFE Level 2 Certificate in Nutrition & Health.
 

*Course commencement – Subject to number of student applications