This qualification aims to:
â™¦ provide skills and knowledge required to work effectively as a Resort Representative
â™¦ provide Resort Representatives with the tools to deliver the highest level of standards and service
â™¦ enhance the status of Resort Representatives within the travel and tourism industry
â™¦ promote good practice in resort representation by setting a common standard which is nationally recognised
â™¦ provide a basis for further study and motivation towards career development.
To be awarded the NCFE Level 2 Award for Resort Representatives learners are required to successfully complete 4 mandatory units and one optional unit.
â™¦ Unit 01 Investigate employment opportunities for Resort Representatives
â™¦ Unit 02 Understand the role of a Representative in a resort
â™¦ Unit 03 Prepare for the start of the holiday season
â™¦ Unit 04 Manage airport and transport duties Optional units:
â™¦ Unit 05 Investigate the role of the Childrenâ€™s Representative in a holiday resort
*A minimum age of 18
*A good level of written English
Internally assessed and externally moderated portfolio. Candidates must successfully complete all three mandatory units to be awarded the NCFE Level 2 Certificate in Nutrition & Health.